Terms of service

Terms & Conditions

1. General

These Terms apply to all users of the V-IOTIC website.

By using this site, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.

We reserve the right to update or modify these Terms at any time. Continued use of the site constitutes acceptance of any changes.

2. Health & Product Disclaimer

V-IOTIC products are designed to support general wellbeing.

They are not intended to diagnose, treat, cure, or prevent any disease, and should not be considered a substitute for professional medical advice, diagnosis, or treatment.

Always consult a qualified healthcare professional before starting any supplement, particularly if you:

• Are pregnant or breastfeeding

• Have a medical condition

• Are taking medication

Individual results may vary. We do not guarantee specific outcomes from the use of our products.

3. Product Use & Responsibility

By purchasing V-IOTIC products, you acknowledge that:

• You are using the product at your own discretion

• You are responsible for checking ingredients for allergens or sensitivities

• You will follow the recommended usage instructions

V-IOTIC shall not be held liable for any adverse reactions, misuse, or failure to follow product guidance.

4. Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse, cancel, or limit any order at our discretion, including in cases of:

• Errors in pricing or product descriptions

• Suspected fraudulent activity

• Product unavailability

If your order is cancelled, you will be notified and refunded in full.

5. Pricing & Payment

All prices are listed in GBP (£) unless stated otherwise.

We reserve the right to change prices at any time without notice.

Payment must be completed at checkout. Orders will not be processed until payment is successfully received.

6. Shipping

We aim to dispatch orders promptly; however, delivery times may vary.

V-IOTIC is not responsible for delays caused by:

• Couriers

• Customs processes

• External factors beyond our control

Customers are responsible for providing accurate shipping information.

7. Returns & Refunds

Our Refunds & Returns Policy forms part of these Terms & Conditions.

By placing an order, you agree to the terms outlined in our returns policy.

8. Website Use

You agree not to misuse this website. This includes:

• Attempting to gain unauthorised access to systems

• Using the site for fraudulent purposes

• Disrupting or interfering with site functionality

We reserve the right to restrict or terminate access for any misuse.

9. Intellectual Property

All content on this website — including text, images, branding, and design — is the property of V-IOTIC.

It may not be copied, reproduced, distributed, or used without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, V-IOTIC shall not be liable for:

• Any indirect, incidental, or consequential damages

• Any loss arising from the use or misuse of our products

• Any health-related outcomes resulting from product useOur total liability shall not exceed the amount paid for the product purchased.

11. Indemnification

You agree to indemnify and hold harmless V-IOTIC, its directors, employees, and affiliates from any claims, damages, or expenses arising from your use of the website or products.

12. Personal Use

Products are sold for personal use only and may not be resold without prior written consent.

13. Governing Law

These Terms & Conditions are governed by the laws of the United Kingdom.

Any disputes shall be subject to the exclusive jurisdiction of UK courts.

14. Contact

For any questions regarding these Terms & Conditions, please contact: support@v-iotic.com

We are committed to providing a transparent, high-quality, and trustworthy experience for every customer.